When you add a user with useradd there is no special shell added.
You can see this with the command:cat /etc/passwd
test1:x:1004:1005:,,,:/home/test1:/bin/bash
test3:x:1007:1008::/home/test3:
You can see that the user test1 has a shell of /bin/bash but the user test3 has no shell added.
To fix this you can change the shell of user test3 with this command:
chsh -s /bin/bash test3
Or when you create a new user you can use the s option:
useradd -s /bin/bash test4